Hostel96 respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application (“App”) and related services.
By using Hostel96, you agree to the practices described in this Privacy Policy.
We collect the following categories of information to provide and improve our services:
Note: We do not store credit/debit card details. Payments are handled securely by third-party payment providers.
This information is used solely to verify hostel stays and manage occupancy.
Photos are collected only when you voluntarily upload them and are used strictly for service support and issue resolution.
We do not sell or rent your personal information.
We may share your data with:
All third parties are required to protect your information and use it only for authorized purposes.
We retain your information while your account is active and as required for legal and operational purposes. Uploaded photos are retained only until issue resolution or legal compliance.
You have the right to:
You may exercise these rights through the app or by contacting us using the details below.
We use industry-standard technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no digital platform can guarantee absolute security.
Hostel96 is not intended for children under the age of 13. We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.
Updates will be posted on our app and website with a revised effective date.